Ticket Management System

To improve my skills in C# programming and object-oriented design, I built a Ticket Management System as a console-based application. The goal was to simulate a real-world tool where users can create, update, and track tickets in a simple but structured way—similar to the workflow of IT support systems. The system allows users to add new tickets, view existing ones, update their status, and delete tickets when resolved. Each ticket stores details like ID, title, description, priority, and status, making it easy to manage and organize issues. Since the project was console-based, I had to focus heavily on logic and clean code instead of relying on a graphical interface. One of the main challenges was designing the program in a way that's scalable and maintainable, even though it runs in the console. I applied object-oriented programming principles such as classes, encapsulation, and modular design to keep the code flexible and extendable for future improvements.